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Ban-for-Sale Process Architecture & Compliance Framework

  • Led the end-to-end design of Tata 1MG's ban-for-sale compliance framework, covering identification, implementation, and monitoring of banned drugs and medicines.
  • The framework operates at three levels: drug-level bans, product-level bans, and rule-based bans.
  • Collaborated with the catalog, legal, warehouse, compliance, and fulfillment centre teams to operationalise the ban process.
  • Supported EY compliance audits with ban screening, validation, and documentation.

The Challenge

  • Ban notifications from CDSCO arrive in varied formats and require rapid interpretation and implementation.
  • Rule-based bans cannot be implemented at individual product level at scale — requiring a rules engine approach.
  • Establishing communication and implementation protocols across hundreds of fulfillment centres and retail stores nationally.

The Approach

  • Designed the three-tier ban architecture: drug-level, product-level, and rules-based.
  • Built a ban repository mapping 518+ CDSCO notifications to Tata 1MG's internal database.
  • Automated the OTC SKU ban scoring and notification mapping process in collaboration with the Business Intelligence team.
  • Established ban SOPs, communication templates, and a review pipeline.
  • Worked with the EY audit team on ban screening and validation for 35 salts, all confirmed compliant.

Results

Ban compliance accuracy improved from 81% to 99%.
518+ CDSCO notifications mapped to Tata 1MG's internal database.
EY audit: 35 salts screened and validated — all confirmed compliant.

Tech Stack

PythonExcelMetabaseCMSConfluenceAppScripts

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