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State-Wise SKU Restriction & High-Risk Drug Access Control
- •Led the design of a geographically-sensitive SKU restriction system, enabling Tata 1MG to block the sale of specific medicines in states or pin codes where they carry heightened abuse potential or regulatory sensitivity.
- •Simultaneously implemented employee-level access controls in warehouses.
- •Collaborated with the compliance, tech, retail and warehousing teams.
The Challenge
- CNS drugs and other abuse-potential medicines have state-specific regulatory restrictions that could not be handled by a blanket national policy.
- Platform-side restrictions needed to be enforced at the pin code level — requiring granular geolocation logic in the ordering flow.
- Warehouse-level controls required operational redesign.
The Approach
- Defined the restriction logic for 70 salts across state and pin code dimensions.
- Implemented maximum unit-per-order caps for high-risk drugs at the user level.
- Designed warehouse access control protocols — restricting physical dispensing of high-risk medicines to designated authorised staff.
Results
70 salts restricted across state and pin code boundaries.
~5,000 medicines covered by the restriction framework.
Maximum order quantity caps implemented for high-risk drug categories.
Warehouse access controls established for restricted SKU dispensing.
Tech Stack
CMSConfluenceExcelData Pipeline