CMS Development for Pharma, Labs & OTC
Led the requirements definition and delivery coordination for a unified CMS that replaced multiple legacy systems across pharma, diagnostics, and OTC verticals.
The platform enabled all teams — content, catalog, category, and compliance — to manage entities from a single interface.
Defined attribute frameworks, workflow logic, and access control requirements for pharma, diagnostics, and OTC use cases.
The Challenge
- Siloed systems across teams meant that catalog updates, content changes, and compliance flags were not visible to all stakeholders simultaneously.
- Legacy systems could not support the scale, attribute depth, or cross-team coordination required by a growing health-tech platform.
- Defining a single schema that could accommodate the distinct data requirements of drugs, lab tests, and OTC products.
The Approach & Solution
- Mapped existing workflows across all teams to identify overlaps, gaps, and handoff failures.
- Collaborated with product and engineering to define the unified schema, attribute hierarchy, and user role logic for the new CMS.
- Oversaw phased migration of data and workflows from legacy systems, with validation checkpoints at each stage.
- Established SOPs for all teams on the new platform.
Key Results & Commercial Impact
Technology Stack & Tools
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